Something is going on with America’s biggest wireless carrier networks at the moment. Verizon, AT&T, T-Mobile, Sprint, and US Cellular all appear to be experiencing service issues that are widespread.
Major US carrier outage: Verizon, AT&T, T-Mobile, Sprint
About an hour ago (it’s 1PM Pacific here in Portland), the Down Detector reports (Verizon, AT&T, T-Mobile) for each carrier spiked into the thousands for reported problems. At the time of this post, T-Mobile’s number of reports has already begun to decline, but Verizon and AT&T are still running high.
Each carrier page is filled with customers from different parts of the country, most of which are complaining about not being able to place or receive calls. Some have mentioned issues with messaging and internet too, but again, calling is being called out the most.
I can tell you that I tried to place a couple of calls over T-Mobile, one of which connected while the second did not to the same number. My internet seems OK, though it is quite slow and possibly unstable.
How is your service holding up?
- UPDATE 1:57PM: T-Mobile has acknowledged a nationwide issues that they are working to fix “shortly.”
Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly.
— Neville (@NevilleRay) June 15, 2020
- UPDATE 2:04PM: Verizon reached out to let us know that their network is “performing well” and they are aware that another carrier (T-Mobile has confirmed an issue) may be having network issues. Because of the other carrier’s issues, calls to and from Verizon may not work as expected.
- UPDATE 4:33PM: T-Mobile appears to still be working on this outage.
Teams continue to work as quickly as possible to fix the voice & messaging problems some are seeing.
Data services are now available & some calls are completing. Alternate services like WhatsApp, Signal, iMessage, Facetime etc. are available. Thanks for your patience. https://t.co/uQiGSAFEAH— Neville (@NevilleRay) June 15, 2020
- UPDATE JUNE 16 7:36AM: T-Mobile finally restored full service again last night at around 10PM Pacific.
Voice and text services are now restored. Thank you for your patience as we fixed the issues. We sincerely apologize for any and all inconveniences.
— Neville (@NevilleRay) June 16, 2020
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