Kellen in DealsNews 13 years ago

Stuck with a Tiered Data Plan on Verizon? This Trick May Get You Unlimited Data (Updated)

Verizon’s tiered data was born in the middle of this last summer, leaving new customers and new lines without the unlimited wonders that many of us long-time customers continue to enjoy. There may be a workaround to get you upgraded though. We had heard about this from a source a couple of months back for 4G customers stuck on tiers, but truthfully, ignored it because it seemed like a temporary bug that was on the verge of being fixed. According to Slickdeals, the bug still remains and those of you stuck on tiered data can upgrade today to unlimited using a little trickery. Assuming Verizon hasn’t already caught on and fixed the situation that is, which they may already have.

Update: The Consumerist is reporting that VZW’s audit team is calling customers who took advantage of this loop hole to let them know that their accounts have been reverted back to tiered data. Bleh.

Instructions:

Dial *611 from your Verizon phone, or 1-800-922-0204 from any phone.

Wait for computer CSR to go through the main menu. You will need your Verizon phone # and account PIN or last 4 of SSN.

Hit option 4.

When it asks you what you would like to do today say “Add a feature.” You will be transferred to a live Verizon Customer Service representative.

If you have a 3G device (which includes all iPhones): Say you would like to add the $20 2GB 3G Mobile Hotspot FEATURE to your phone. When you add this MHS feature, you will be charged $20/month in addition to the $29.99 unlimited data plan.If you have a 4G device: Say you would like to add the $30 Unlimited 4G Mobile Hotspot FEATURE to your phone. According tohttp://stopthecap.com/2011/07/12/…r-account/ , they may be able to locate this feature via referencing feature code #76153. When you add this MHS feature, you will be charged $30/month in addition to the $29.99 unlimited data plan.

After one of the MHS features above are added to your account, you will now have the $29.99 unlimited data plan, which can be verified via the My Verizon app on your device or at http://www.verizonwireless.com/myverizon

{OPTIONAL – if you don’t want the Mobile Hotspot feature} Log into My Verizon and remove the Mobile Hotspot FEATURE from your account. It is recommended to wait at least a day to remove the feature. The $29.99 unlimited data plan should remain on your account.

If they say they can’t add that feature to your plan, or that you must bundle your data + mobile hotspot service together as a single data plan, tell them thank you, hang up, and repeat the steps above.