In approximately 90 days (according to our information), the 4G LTE upgrade for the Motorola XOOM will be ready and that means you’ll need to send your device in. In order to make sure that process goes as smoothly as possible, Verizon has posted up instructions to help you get ready and we wanted to make sure you didn’t miss them.
Step 1: Backup your XOOM
This step is simple, but requires you to connect your XOOM to a computer. All you need to know here, is how to access your internal storage from a computer, copy all of the files on it, and move them into a safe spot on your computer’s hard drive. This is the same process you would follow if you were backing up your phone’s SD card, only the XOOM just has internal storage for now.
Step 2: Encrypt and reset your XOOM (optional)
Verizon is recommending that you encrypt and also factory reset your device in case it gets lost or something happens to it throughout the upgrade process. Encrypting will take up to an hour, but performing a factory reset to remove all personal info from your device should take no time at all.
Step 3: Pack and ship your XOOM to Motorola
We received word back at CES that you would have to ship your XOOM back to Motorola in order to be upgraded to 4G, but apparently this was still a surprise to everyone last week. The good news is, that Verizon or Moto will send you a FedEx package to drop your device in for its return. This entire process is 100% free.
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Cheers Jared!